Privacy Policy

Last updated: October 5, 2026

Happy Hog Creative Co., formerly Poor Hog Customs, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit our website, place an order, submit personalization information, or otherwise interact with our business.

Information We Collect
When you visit our website, place an order, contact us, or submit information for a personalized product, we may collect information such as:

Your name, email address, phone number, billing address, and shipping address
Order and transaction information
Personalization details you provide for custom products
Photos, handwriting samples, names, dates, artwork, logos, or other files you submit for use in creating a custom product
Messages or other information you provide when contacting us
Technical information automatically collected when you use our website, such as browser, device, and website usage information

Payment information is processed through the payment providers available through our website. Happy Hog Creative Co. does not directly store your complete credit or debit card information.

How We Use Your Information
We may use the information you provide to:

Process and fulfill your orders
Create personalized and custom products
Communicate with you about your order
Provide customer service
Arrange shipping or delivery
Maintain necessary business and transaction records
Improve our website, products, and services
Send marketing communications when you have chosen to receive them
Comply with applicable legal, tax, or regulatory requirements

Photos, Handwriting, Artwork & Custom Files
Files submitted for personalization are used primarily for the purpose of creating your requested product and are handled in accordance with the Product Photography & Marketing section below.
Please only submit photographs, artwork, handwriting, logos, designs, or other content that you own or have permission to use.
We do not sell customer-submitted photographs, handwriting samples, artwork, or other personalization files.

Product Photography & Marketing
Happy Hog Creative Co. may photograph completed products for use in our portfolio, website, product listings, social media, advertising, and other promotional materials. Because many of our products are personalized, these photographs may show names, monograms, dates, school or team information, or other personalization that appears on the finished product.
We respect that some personalized items may contain private or sentimental information. Customer-supplied photographs, handwriting samples, ultrasound images, memorial materials, or other personal source files will not be used independently for advertising or promotional purposes without permission. However, they may be visible as part of a photograph of the completed product when appropriate.
We take additional care with information that may be sensitive or identifying, particularly information involving children. We may crop, obscure, or avoid displaying information such as full names, birth dates, addresses, phone numbers, or similar personal details when appropriate.
If you prefer that your completed personalized product not be photographed or shared publicly, please contact us before your order is completed and we will honor your request.

Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to operate our business or fulfill your order. These may include services used for:

Website hosting and e-commerce
Payment processing
Shipping and delivery
Email and customer communications
Website analytics
Other services necessary to operate our website and business

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, legal rights, or the safety of others.

Cookies and Website Technologies
Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the site, and improve the shopping experience. Some technologies may be provided by third-party services used by our website.
Your browser may allow you to limit or disable cookies. Disabling certain cookies may affect the functionality of some website features.

Marketing Communications
If you choose to subscribe to promotional emails or other marketing communications, we may use the contact information you provide to send those communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those messages.
Even if you unsubscribe from marketing communications, we may still send transactional communications when necessary regarding an order, payment, shipment, customer-service request, or other business transaction.

Data Security
We take reasonable steps to protect the personal information entrusted to us. However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.

Children's Privacy
Our products may be purchased for or personalized for children, but our website is intended for use by adults.
We do not knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian.

Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information.
You may contact us to ask questions about information you have provided or to request correction or deletion when applicable. Certain information may need to be retained when required for legal, tax, transaction, fraud-prevention, or other legitimate business-record purposes.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our business, website, services, or legal requirements change.
When changes are made, the updated policy will be posted on this page with a revised “Last updated” date.

Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Happy Hog Creative Co.
Formerly Poor Hog Customs
Email: poorhogcustoms@gmail.com
Phone: (601) 562-1920
Meridian, Mississippi